You scheduled your release, told your friends, and shared the pre‑save link—but your song is not showing on Spotify or JioSavan on release day. This is one of the most stressful situations for any independent artist. Issues at the store level, distributor level, or in your own metadata and artwork can all lead to tracks not appearing or vanishing from profiles.
In this guide, we break down 10 common reasons why your song may not be visible on Spotify or JioSavan and what you can do to fix each one when you distribute with platforms like ST Digital. Many of these problems are preventable if you pay attention at upload time and follow store rules carefully.
1. Processing time is not over yet
Sometimes your song is simply still in the processing queue. Even after your distributor has approved your release, Spotify and JioSavan may take 1-3 business days or longer to process and go live with new content, particularly near weekends or holidays.
Fix:
- Always upload at least 2-3 weeks prior to your release date to account for delays.
- If it’s still a day or two prior to your release date, wait and re-refresh your artist profile and search on the full track title and artist name.
2. Future release date not reached
If your release date is set in the future, your song will not go live until that date in each store’s local time zone. This can create confusion if you’re expecting a midnight launch but your platform has a different time zone.
Fix:
- Double-check the release date and time you entered in your distributor dashboard.
- Account for time zone differences and ensure whether Spotify or JioSavan has a global time or region-based launch.
3. Song delivered to the wrong artist profile
In some cases, stores may automatically associate new songs with the wrong artist with the same or similar name. In such instances, your song is live but displayed under the wrong artist profile.
Fix:
- Look for the exact song title and see if it is listed under a different artist.
- If it has been incorrectly associated, use the artist association tools provided by Spotify or reach out to your distributor support with your artist URL so they can send a fix request.
4. Metadata inconsistencies
Incorrect spelling of the artist name, capitalization changes, or a minute variation in the spelling from your previous songs may cause stores to associate a song with a different artist or result in a failure of validation altogether.
Fix:
- Make sure your artist name is spelled consistently across all releases (including capitalization and spaces).
- Double-check that song titles, version identifiers (remix, acoustic) and contributor names are consistent with the details provided on your artwork and previous releases.
5. Artwork issues or discrepancies
Your artwork is handled by the stores as part of your metadata. If your artwork features URLs, social media profiles, logos of streaming services, or title discrepancies, your release might be silently declined or held back.
Fix:
- Keep your artwork simple and square with no logos of streaming services, contact details, or other promotional text that doesn’t belong.
- Ensure that the artist name and title on the artwork, if present, are identical to your metadata.
6. Regional or licensing issues
Some songs are not available in certain countries due to licensing terms, territorial issues, or agreements between labels and streaming services. This might cause your song to be invisible in a particular region, even if it is live elsewhere.
Fix:
- Ensure that your distribution options include all target regions.
- If you have signed your song with a label or another distributor in the past, check that rights have reverted so that you can distribute it worldwide.
7. Store‑side technical or catalog issues
Sometimes, there are catalog or delivery issues on the platforms themselves that impact particular stores or partners. For instance, some artists have noticed long-term visibility issues specifically with JioSavan and certain distributors.
Fix:
- See if other artists with the same distributor are having store-specific issues.
- Reach out to your distributor’s support with store links and screenshots; they can escalate to the platform or turn off delivery to that partner temporarily if needed.
8. Not visible in “Upcoming” in Spotify for Artists
Your track may be set up correctly in Spotify for Artists but not show up in “Upcoming” due to issues with mapping or late delivery to the Spotify system.
Fix:
- Ensure your release was delivered to Spotify at least a week before the release date so it shows up in “Upcoming”.
- If it’s still not there, reach out to your distributor with your Spotify artist URI so they can check that your track is associated with the correct artist account.
9. Violations of content policy
Content may be removed or blocked for policy reasons like hate speech, very explicit content, or copyright infringement. Sometimes, the song may be removed without a detailed explanation.
Fix:
- Ensure you have complete ownership or rights to the beat, samples, and lyrics.
- If you think there is a policy problem, consult with your distributor and check your emails from the music streaming services for any policy notifications or copyright infringement.
10. Distributor validation not complete
If your release is still pending validation on your distributor’s platform, it will not be delivered to the stores. Audio issues, missing metadata, or issues with artwork may cause your release to be pending validation.
Fix:
- Check your distributor platform (like ST Digital) to see if your release is pending, in review, or delivered.
- If it is not delivered, fix any issues pointed out and resubmit, then check with support to ensure it has been delivered to Spotify and JioSavan.
Conclusion
If your songs are not showing up on Spotify or JioSavan, it could be for a number of reasons: there could be delays in processing, incorrect dates, linking to the wrong account, problems with metadata or artwork, or store restrictions. It is essential to understand the reasons for this so that you can resolve the issue promptly rather than worrying unnecessarily. You can resolve most problems and ensure that your next release goes smoothly by reviewing your metadata, making sure that your artwork is clear, and getting assistance from the support team at your distributor.
FAQs
1. My song is not on Spotify on release day. What should I check first?
First, check that your distributor indicates the release as delivered and that the release day has passed in your time zone, then search using the full title and artist name.
2. Why can I see my song on other platforms but not on JioSavan?
Store-specific ingestion or catalog problems may only occur on some platforms, and there have been known long-term visibility problems on JioSavan for some distributors.
3. Can a wrong artist mapping cause my song to appear missing?
Yes, if the store links your song to an artist with a similar name, it may appear on their page instead of yours, making it seem as if it is missing from your page.
4. How can I correct a wrong artist mapping on Spotify?
Gather your correct artist page URL and the URL of the incorrectly mapped song, then contact your distributor support to send a mapping correction request or use Spotify’s artist mapping tools if available.
5. What are some metadata errors that might hide or postpone my release?
Inconsistent artist name spellings, title mismatches, and incorrect capitalization may result in validation errors or the creation of a secondary profile instead of being linked to your primary page.
6. Can poor artwork result in my song not being visible?
Yes, if the artwork includes URLs, platform logos, or a different title from your metadata, it may result in your release being rejected or delayed on streaming platforms.
7. How soon before my release should I upload my release to prevent visibility problems?
It is recommended by most distributors and platforms that you upload your music at least 2-3 weeks prior to its release so that it can be reflected in the “Upcoming” sections and all checks are cleared on time.
8. Why is my song not showing up in the “Upcoming” tab on Spotify for Artists?
If your song was not uploaded at least a week prior to its release or is linked to the wrong artist page, it might not show up in the “Upcoming” tab.
9. Will copyright issues prevent my song from being visible?
Yes, if the platforms notice potential copyright issues, your song will not be accessible, especially if you use unlicensed samples or beats.
10. Why is my song not visible in some countries?
Territorial rights or licensing might allow your song to be visible in some countries but hidden in others if you or previous rights holders have limited access to some territories.
11. What if my release is still “pending” on my distributor?
Check the error messages regarding audio format, artwork, or metadata issues, correct them, and resubmit; only then will the stores be able to access your song.
12. Will changing distributors affect the visibility of my song?
If you switch distributors without matching metadata, you might break the connection to existing releases and experience validation or mapping issues.
13. How do I know if there is a platform‑side issue?
If several artists with the same partner notice that their songs are not present on a particular store, this could be a platform-side or integration issue that can only be escalated by the distributor.
14. Is it normal for my song to appear on Spotify first and others later?
Yes, it is normal for different platforms to release songs at different times, so it is normal for a song to be present on one store before others.
